Privacy Policy

This Privacy Policy explains how 7BitCasino may collect, use, store and share personal information when you visit the website, create an account, use casino services or contact support. It also explains the choices available to players in Australia, including how to request access, correction or deletion of personal information and how to withdraw consent to marketing communications.

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Information we may collect

The information handled by an online casino generally depends on how you use the website and which services you access. Some information is provided directly by you, some is created when you use your account, and some is collected automatically from your device or browser. We aim to collect information that is reasonably needed to operate the website, provide casino services, protect players and meet applicable obligations.

On this page

Account and identity information

When you register or update an account, we may handle details such as your name, date of birth, contact details, login information, account preferences and other information needed to manage your player profile. We may also record your account activity, interactions with the website, support requests and communications with us.

Verification information

To help confirm identity, eligibility and account ownership, we may request verification information and documents. This can include information shown on an identity document, details used to confirm your address or other information required for account checks. Verification information may also be used for security, fraud prevention and responsible operation of the service.

Payment and transaction information

We may handle records about deposits, withdrawals, bets, account balances, transaction dates, payment methods and related payment status. Payment service providers may process payment details on our behalf. Depending on the payment method, we may not receive or store the complete payment card or financial information. We do retain the transaction information needed to operate the account, answer questions, investigate unusual activity and meet record-keeping requirements.

Device, usage and cookie information

When you visit the website, technical information may be recorded. This can include your IP address, browser type, operating system, device characteristics, language settings, pages viewed, login times, referring pages and information about how you use the website. We may also receive information from cookies and similar technologies. This information helps us keep the service secure, understand performance and make the website easier to use.

How we use personal information

Personal information is used for clear operational, security and service purposes. The particular use depends on the information involved and the reason it was collected. We do not use personal information for purposes that are unrelated to the operation of the service unless there is a lawful reason to do so or you have provided the required permission.

Create, maintain and administer your player account.
Process account activity, payments, withdrawals and other requested transactions.
Confirm identity, account ownership and eligibility to use relevant services.
Carry out security, anti-fraud, anti-money-laundering and other integrity checks in general terms.
Detect, prevent and investigate suspicious, unauthorised or potentially harmful activity.
Provide customer support, respond to enquiries and resolve account or transaction issues.
Communicate with you about your account, service notices, security matters and changes to important information.
Understand how the website is used, test features, fix technical problems and improve performance.
Send promotional or marketing communications where permitted and where the required consent or other lawful basis applies.
Meet legal, regulatory, accounting, audit, dispute-resolution and responsible gambling obligations.
Protect the rights, property, safety and security of players, the website and relevant service providers.

Where information is used for marketing, you can choose to stop receiving those communications. Service messages that are necessary to manage your account, complete a transaction, maintain security or provide important notices may still be sent because they are not ordinary promotional messages.

When information may be shared

Information may be shared where it is needed to provide the website and its services. This can include sharing relevant information with payment, identity verification, technology, hosting, security, customer support, analytics and professional service providers. These providers should only handle information for appropriate service purposes and according to their role and instructions.

Information may also be disclosed where necessary to protect the service, investigate suspected fraud or unlawful activity, respond to a valid legal request, resolve a dispute, enforce applicable terms or protect a person from harm. We do not provide more information than is reasonably necessary for the relevant purpose where limitations can be applied.

Cookies and similar technologies

Cookies are small text files or similar technologies placed on your device when you use a website. They can help a website remember settings, maintain a secure session, recognise a returning browser and understand how pages and features are used.

7BitCasino may use cookies for essential functions, account and security features, preferences, website performance, analytics and, where permitted, marketing measurement. Some cookies may be placed by service providers that support parts of the website. The information collected through cookies may be linked to other technical or account information when needed for the relevant purpose.

You can manage, restrict or delete cookies through your browser settings. The available controls depend on the browser and device you use. If you block or delete essential cookies, parts of the website may not work correctly, a session may not be maintained or some preferences may need to be selected again.

Browser controls do not necessarily remove information that has already been collected or stored in an account record. To ask about personal information connected with your account, use the privacy contact process described below.

Your privacy rights and requests

Depending on your circumstances and applicable privacy requirements, you may ask us to provide access to personal information we hold about you, correct information that is inaccurate or incomplete, or delete personal information that is no longer needed. You may also withdraw consent to marketing communications at any time. A request to stop marketing does not necessarily close your account or remove information that is required for account administration, security or legal record keeping.

How to exercise your rights

To make a privacy request, contact support@7bitcasinocasino.online. Please state the request you are making, such as access, correction, deletion or withdrawal of consent to marketing. Include enough information for us to understand the account or information involved, but do not include unnecessary sensitive information in your message.

Access: ask for a copy or explanation of personal information held about you, subject to applicable exceptions.
Correction: identify information you believe is inaccurate, out of date or incomplete and explain the correction needed.
Deletion: ask for personal information to be removed where it is no longer required and there is no overriding reason to retain it.
Marketing consent: ask for promotional messages to stop or withdraw any consent previously given for marketing.

For security, we may need to confirm your identity before completing a request. This helps prevent personal information being disclosed or changed by an unauthorised person. We may ask for reasonable information connected with your account, while taking care not to request more than is necessary.

Some requests may be limited or declined where fulfilling them would affect another person’s privacy, interfere with fraud or security controls, compromise a legal process, or conflict with an obligation to keep records. If information must be retained, we will explain the relevant reason in general terms where appropriate.

Security, retention and policy updates

Protecting information

Reasonable administrative, technical and organisational measures may be used to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. Access to information should be limited to people and service providers who need it for an appropriate purpose. Security controls may include account protections, access restrictions, monitoring, verification procedures and secure handling practices.

No online service can guarantee that information will always be completely secure. You are responsible for keeping account credentials confidential, using a suitable device and contacting support promptly if you believe your account or personal information has been accessed without authorisation.

How long information is kept

Personal information is generally kept only for as long as it is needed for the purpose for which it was collected, for legitimate business and security purposes, or for resolving complaints and disputes. When information is no longer needed, it may be deleted, anonymised or securely disposed of, subject to applicable requirements.

Closing an account does not always result in immediate deletion of every record. Some account, identity, payment, transaction, security and communication records must be kept for a period required by law even after an account is closed. Records may also be retained where necessary to prevent fraud, enforce terms, protect the service or establish, exercise or defend legal claims.

Changes to this Privacy Policy

This Privacy Policy may be updated when the website, services, information practices or applicable requirements change. The current version published on this page applies to information handled under the policy. We encourage players to review the page from time to time, particularly before providing new information or using new website features.

If you have a question about this Privacy Policy or how your personal information is handled, contact support@7bitcasinocasino.online. We will consider your enquiry and respond through an appropriate channel, subject to identity checks and any applicable privacy, security or record-keeping requirements.